When a Client Asks for ‘Just a Small Change’ on a Built Website – Freelancer’s Guide
Created on 24 February, 2025 • 436 views • 3 minutes read
Freelancers, ever faced a ‘small change’ request on a built website? Learn how to set boundaries, charge fairly, and handle last-minute tweaks like a pro. Discover smart strategies to protect your time and business!
The Freelancer’s Dilemma
Picture this: You’ve poured hours (or days) into building a website, ensuring every pixel is perfect. The client is happy, and you’re ready to move on. Then, just as you’re about to close the project, you get the dreaded message: “Hey, can you make just a small change?”
If you’re a freelancer or developer, you know exactly what happens next. That “small change” turns into an unexpected rabbit hole of edits, revisions, and potential headaches. But how can you handle these requests without compromising your time, sanity, or income? This article breaks it all down.
1. Why ‘Small Changes’ Are Rarely Small
Clients often assume that tiny tweaks like moving a button, changing a font, or adjusting a layout are quick and easy. What they don’t realize is that even the smallest modifications can have ripple effects on the entire website.
For example:
- Changing a button color might conflict with the site’s existing design system.
- A minor text update could affect spacing, requiring CSS adjustments.
- Tweaking a menu structure could break navigation on mobile.
These unexpected complications mean that what seemed like a five-minute task can turn into an hour-long debugging session. As a freelancer, recognizing this early can save you from endless unpaid work.
2. Setting Boundaries & Managing Expectations
The best way to deal with last-minute client requests is to set clear boundaries from the start. Here’s how:
- Define Scope Clearly: Ensure your contract outlines what is included and what qualifies as an extra charge.
- Use a Change Request Policy: Specify how many rounds of revisions are allowed and the process for additional edits.
- Communicate Time & Effort Needed: If a client asks for a change, explain the potential impact. For example: “This tweak might seem small, but it affects multiple pages. I estimate about 2-3 hours of work.”
By setting these expectations early, you minimize the chances of clients assuming that every tweak is free.
3. Charging for ‘Small’ Changes Without Losing Clients
Many freelancers hesitate to charge for minor updates, fearing they’ll upset the client. But here’s the truth: Your time is valuable, and every adjustment takes effort.
How to Charge for Extra Edits:
- Hourly Rate: Bill additional changes at your standard hourly rate.
- Flat Fee for Revisions: Offer a package where small tweaks are covered for a set price.
- Monthly Retainers: If a client frequently requests updates, offer an ongoing maintenance plan.
Example response to a client: “I’d be happy to make this update! Since we’ve completed the project, I can add this change for [$X]. Let me know if you’d like to proceed.”
This approach ensures you get paid for your work while maintaining professionalism.
4. Turning Small Requests Into Long-Term Opportunities
Instead of viewing every “small change” as a burden, see it as a chance to build a stronger client relationship.
- Upsell Ongoing Maintenance: Offer packages where you handle updates, backups, and security checks.
- Suggest Future Improvements: If a client wants a small tweak, suggest additional features that could enhance their website.
- Provide Value Beyond the Edit: Educate them on best practices, so they understand why certain changes take time.
By positioning yourself as an expert, clients are more likely to respect your time and invest in your services long-term.
Protect Your Time, Protect Your Business
As a freelancer, handling client change requests professionally is key to maintaining a sustainable business. Not every request needs to be free, and not every tweak is as simple as it seems. By setting clear boundaries, charging fairly, and turning small changes into future opportunities, you can navigate the Freelancer Struggles like a pro.
So next time a client asks for ‘just a small change,’ you’ll know exactly how to respond—without losing money, time, or your sanity.